.support-page { min-height: 60vh; padding: 40px 20px 80px; max-width: 1100px; margin: 0 auto; }
.support-page-header { text-align: center; margin-bottom: 32px; }
.support-page-header h1 { font-size: clamp(1.6rem, 4vw, 2.2rem); color: var(--accent-green); margin: 0 0 8px; }
.support-page-header p { color: var(--text-muted); max-width: 640px; margin: 0 auto; line-height: 1.6; }
.support-search-wrap { max-width: 560px; margin: 0 auto 36px; position: relative; }
.support-search-wrap i { position: absolute; left: 14px; top: 50%; transform: translateY(-50%); color: var(--text-muted); pointer-events: none; z-index: 1; }
.support-search-input {
    width: 100%;
    padding: 12px 16px 12px 42px;
    border-radius: 10px;
    border: 1px solid rgba(255, 255, 255, 0.15);
    background: var(--bg-card);
    color: var(--text-main);
    font-size: 1rem;
    font-family: inherit;
    box-sizing: border-box;
    -webkit-appearance: none;
    appearance: none;
    transition: border-color 0.2s, box-shadow 0.2s;
}
.support-search-input::placeholder { color: var(--text-muted); opacity: 0.85; }
.support-search-input:focus {
    outline: none;
    border-color: var(--accent-green);
    box-shadow: 0 0 0 1px rgba(20, 241, 149, 0.12);
}
.support-search-input:-webkit-autofill,
.support-search-input:-webkit-autofill:hover,
.support-search-input:-webkit-autofill:focus,
.support-search-input:-webkit-autofill:active {
    -webkit-box-shadow: 0 0 0 1000px var(--bg-card) inset !important;
    box-shadow: 0 0 0 1000px var(--bg-card) inset !important;
    -webkit-text-fill-color: var(--text-main) !important;
    caret-color: var(--text-main);
    transition: background-color 99999s ease-in-out 0s;
}
.visually-hidden {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}
.help-categories-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 16px; }
.help-category-card { background: rgba(255,255,255,0.03); border: 1px solid rgba(255,255,255,0.08); border-radius: 14px; padding: 20px; transition: border-color 0.2s, transform 0.2s; }
.help-category-card:hover { border-color: rgba(20,241,149,0.35); transform: translateY(-2px); }
.help-category-card h2 { font-size: 1.05rem; margin: 0 0 12px; color: #fff; display: flex; align-items: center; gap: 10px; }
.help-category-card h2 i { color: var(--accent-green); }
.help-article-list { list-style: none; margin: 0; padding: 0; }
.help-article-list li { margin-bottom: 8px; }
.help-article-btn { width: 100%; text-align: left; background: none; border: none; color: var(--text-muted); cursor: pointer; padding: 8px 0; font-size: 0.92rem; line-height: 1.4; border-bottom: 1px solid rgba(255,255,255,0.05); }
.help-article-btn:hover { color: var(--accent-green); }
.help-article-panel { margin: 0 auto 28px; max-width: 900px; background: rgba(255,255,255,0.03); border: 1px solid rgba(255,255,255,0.1); border-radius: 14px; padding: 24px; display: none; }
.help-article-panel.open { display: block; }
.help-article-panel h3 { margin: 0 0 16px; color: var(--accent-green); font-size: 1.25rem; }
.help-article-body { color: var(--text-muted); line-height: 1.7; font-size: 0.95rem; }
.help-article-body p { margin: 0 0 12px; }
.help-empty { text-align: center; color: var(--text-muted); padding: 40px 20px; }
.tickets-layout { display: grid; gap: 24px; grid-template-columns: 1fr; align-items: start; }
@media (min-width: 768px) {
    .support-page--tickets { max-width: 1280px; }
    .tickets-layout { grid-template-columns: minmax(0, 1fr) minmax(0, 1.15fr); }
}
.tickets-card { background: rgba(255,255,255,0.03); border: 1px solid rgba(255,255,255,0.08); border-radius: 14px; padding: 24px; }
.tickets-card h2 { margin: 0 0 16px; font-size: 1.1rem; color: #fff; }
.tickets-form-grid { display: grid; gap: 14px; min-width: 0; }
.tickets-form-grid > div { min-width: 0; }
.tickets-form-grid label { display: block; font-size: 0.85rem; color: var(--text-muted); margin-bottom: 4px; }
.tickets-form-row-2 {
    display: grid;
    grid-template-columns: 1fr;
    gap: 14px;
}
@media (min-width: 520px) {
    .tickets-form-row-2 { grid-template-columns: 1fr 1fr; }
}
.tickets-form-grid .input-clean,
.tickets-form-grid select.input-clean,
.tickets-form-grid textarea.input-clean {
    width: 100%;
    max-width: 100%;
    box-sizing: border-box;
    min-width: 0;
}
.tickets-form-grid textarea.input-clean {
    min-height: 120px;
    resize: vertical;
}
#form-new-ticket .btn-primary {
    width: 100%;
    justify-content: center;
    margin-top: 4px;
}
@media (min-width: 520px) {
    #form-new-ticket .btn-primary {
        width: auto;
        min-width: 168px;
    }
}
.tickets-table-wrap {
    overflow-x: auto;
    margin-top: 8px;
    -webkit-overflow-scrolling: touch;
}
.tickets-table { width: 100%; min-width: 280px; border-collapse: collapse; font-size: 0.88rem; }
.tickets-table th, .tickets-table td { padding: 10px 12px; text-align: left; border-bottom: 1px solid rgba(255,255,255,0.08); vertical-align: top; }
.tickets-table td:first-child { word-break: break-word; }
.tickets-table th { color: var(--accent-green); font-weight: 600; }
.ticket-status { display: inline-block; padding: 3px 10px; border-radius: 999px; font-size: 0.75rem; font-weight: 600; text-transform: uppercase; }
.ticket-status--abierto { background: rgba(20,241,149,0.15); color: var(--accent-green); }
.ticket-status--en_proceso { background: rgba(153,69,255,0.2); color: #c084fc; }
.ticket-status--cerrado { background: rgba(255,255,255,0.08); color: var(--text-muted); }
.ticket-detail-panel { margin-top: 24px; }
.ticket-replies { margin-top: 16px; display: grid; gap: 10px; }
.ticket-reply { padding: 12px 14px; border-radius: 10px; background: rgba(255,255,255,0.04); border-left: 3px solid var(--accent-green); }
.ticket-reply--admin { border-left-color: #9945FF; }
.ticket-reply-meta { font-size: 0.75rem; color: var(--text-muted); margin-bottom: 6px; }
.settings-links { display: grid; gap: 12px; max-width: 480px; }
.settings-link-card { display: flex; align-items: center; gap: 14px; padding: 16px 18px; border-radius: 12px; border: 1px solid rgba(255,255,255,0.08); background: rgba(255,255,255,0.03); color: #fff; text-decoration: none; transition: border-color 0.2s; }
.settings-link-card:hover { border-color: rgba(20,241,149,0.4); color: var(--accent-green); }
.settings-link-card i { font-size: 1.2rem; color: var(--accent-green); }

.ticket-modal { z-index: 10050; display: none; align-items: center; justify-content: center; }
.ticket-modal[aria-hidden="false"] { display: flex; }
.ticket-modal-card {
    max-width: 640px;
    width: 95%;
    max-height: 90vh;
    overflow-y: auto;
    text-align: left;
    position: relative;
    z-index: 1;
    padding: 28px 24px 24px;
    background: var(--bg-card);
    border: 1px solid rgba(255, 255, 255, 0.08);
    border-radius: 20px;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.55);
}
.ticket-modal-close {
    position: absolute;
    top: 12px;
    right: 12px;
    width: 36px;
    height: 36px;
    border: none;
    border-radius: 50%;
    background: rgba(255,255,255,0.08);
    color: var(--text-main);
    font-size: 1.4rem;
    cursor: pointer;
    line-height: 1;
}
.ticket-modal-title { margin-right: 36px; }
.ticket-modal-meta { color: var(--text-muted); font-size: 0.88rem; margin: 0 0 8px; }
.ticket-modal-muted { color: var(--text-muted); font-size: 0.9rem; }
.ticket-modal-description {
    color: var(--text-muted);
    line-height: 1.65;
    margin-bottom: 20px;
    white-space: pre-wrap;
    padding: 14px;
    border-radius: 10px;
    background: rgba(255,255,255,0.03);
    border: 1px solid rgba(255,255,255,0.06);
}
.ticket-modal-subtitle { margin: 0 0 10px; font-size: 0.95rem; color: #fff; }
.ticket-modal-reply-form { margin-top: 16px; }
.ticket-modal-reply-form label { display: block; margin-bottom: 8px; font-size: 0.85rem; color: var(--text-muted); }
.ticket-modal-reply-form textarea { width: 100%; box-sizing: border-box; margin-bottom: 10px; }
.ticket-dashboard-card { font: inherit; }
.ticket-dashboard-card:focus-visible { outline: 2px solid var(--accent-green); outline-offset: 2px; }
.help-article-body ol { padding-left: 1.25rem; margin: 0 0 12px; }
.help-article-body ul { padding-left: 1.25rem; margin: 0 0 12px; }
.help-article-body li { margin-bottom: 8px; }
.help-article-body strong { color: #fff; }

.ticket-field-hint {
    margin: 6px 0 0;
    font-size: 0.78rem;
    color: var(--text-muted);
    line-height: 1.4;
}
.ticket-file-input {
    width: 100%;
    max-width: 100%;
    box-sizing: border-box;
    padding: 10px 12px;
    cursor: pointer;
    overflow: hidden;
}
.ticket-file-input::file-selector-button {
    margin-right: 12px;
    padding: 8px 14px;
    border: 1px solid rgba(20, 241, 149, 0.35);
    border-radius: 8px;
    background: rgba(20, 241, 149, 0.12);
    color: var(--accent-green);
    font-weight: 600;
    cursor: pointer;
}
.ticket-attachments { margin-top: 14px; }
.ticket-attachments-label {
    margin: 0 0 8px;
    font-size: 0.8rem;
    color: var(--text-muted);
    font-weight: 600;
}
.ticket-attachments-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(88px, 1fr));
    gap: 10px;
}
.ticket-attachment-link {
    display: block;
    border-radius: 10px;
    overflow: hidden;
    border: 1px solid rgba(255, 255, 255, 0.1);
    background: rgba(255, 255, 255, 0.03);
    transition: border-color 0.2s, transform 0.2s;
}
.ticket-attachment-link:hover {
    border-color: rgba(20, 241, 149, 0.45);
    transform: translateY(-1px);
}
.ticket-attachment-img {
    display: block;
    width: 100%;
    aspect-ratio: 1;
    object-fit: cover;
}
.ticket-attachments-preview {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 10px;
}
.ticket-attachment-preview-item {
    width: 72px;
    text-align: center;
}
.ticket-attachment-preview-item img {
    width: 72px;
    height: 72px;
    object-fit: cover;
    border-radius: 8px;
    border: 1px solid rgba(255, 255, 255, 0.12);
}
.ticket-attachment-preview-item span {
    display: block;
    margin-top: 4px;
    font-size: 0.68rem;
    color: var(--text-muted);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

/* Tickets — responsive */
@media (max-width: 767px) {
    .support-page {
        padding: 28px 16px 64px;
    }
    .support-page--tickets {
        max-width: none;
    }
    .support-page-header {
        margin-bottom: 24px;
        text-align: left;
    }
    .support-page-header p {
        margin-left: 0;
        margin-right: 0;
    }
    .tickets-layout {
        gap: 16px;
    }
    .tickets-card {
        padding: 18px 16px;
        border-radius: 12px;
    }
    .tickets-card h2 {
        font-size: 1rem;
        margin-bottom: 14px;
    }
}

@media (max-width: 640px) {
    .tickets-table .tickets-col-meta {
        display: none;
    }
    .tickets-table th,
    .tickets-table td {
        padding: 10px 8px;
        font-size: 0.82rem;
    }
}

@media (max-width: 480px) {
    .ticket-file-input {
        font-size: 0.82rem;
        padding: 8px 10px;
    }
    .ticket-file-input::file-selector-button {
        display: block;
        width: 100%;
        margin: 0 0 10px;
        text-align: center;
        box-sizing: border-box;
    }
    .ticket-attachments-preview {
        gap: 8px;
    }
}

@media (max-width: 640px) {
    .ticket-modal {
        align-items: flex-start;
        padding: max(12px, env(safe-area-inset-top, 12px)) 12px max(16px, env(safe-area-inset-bottom, 16px));
        overflow-y: auto;
    }
    .ticket-modal-card {
        width: 100%;
        max-width: none;
        max-height: none;
        margin: auto 0;
        padding: 44px 16px 20px;
        border-radius: 16px;
    }
    .ticket-modal-title {
        font-size: 1.1rem;
        line-height: 1.35;
        margin-right: 32px;
    }
    .ticket-modal-meta {
        font-size: 0.82rem;
        line-height: 1.5;
    }
    .ticket-modal-description {
        padding: 12px;
        font-size: 0.88rem;
    }
    .ticket-modal-reply-form textarea.input-clean {
        min-height: 96px;
    }
    .ticket-modal-reply-form .btn-primary {
        width: 100%;
        justify-content: center;
    }
}